cleansupplies.in

"Frequently Asked Questions".

1. General & Products

Q: What Products Do You Offer On Cleansupplies.In?

A: We Offer A Wide Range Of Hygiene And Commercial Supplies Across 8 Main Categories:

  • Cleaning & Housekeeping Materials (Cleaning Chemicals, Mops, Dusters, Brushes, Air Fresheners, Soap Dispensers, Hand Gloves)
  • Office Stationery
  • Disposable Products
  • Bottles & Serveware
  • Restaurant & Catering Supplies
  • Breakroom Supplies
  • Computer Consumables & Cartridges
  • Backpacks

A: Yes! Our Products Cater To Households, Offices, Commercial Spaces, Restaurants, Hotels, Schools, Data Centers, B.P.O’s, IT Centers, Call Centers, And Industrial Spaces Requiring Professional-Grade Cleaning And Facility Maintenance Products.

A: Absolutely. We Specialize In Bulk Commercial Orders And Institutional Supplies. For Bulk Quotes Or Corporate Requirements, Please Reach Out To Us Directly Via Phone At +91 9920332946 Or Email Us At Cleansupplies01@Gmail.Com.

2. Returns, Replacements & Refunds

A: Due To Hygiene, Safety, And Product Integrity Standards, We Generally Do Not Accept Returns On Major Products. Returns Or Replacements Are Only Accepted If:

  1. You Received A Damaged Or Broken Product Upon Delivery.
  2. You Received A Wrong Or Incorrect Item.

A: If You Receive A Damaged Or Wrong Item, Please Notify Us Within 24–48 Hours Of Delivery.

  • Step 1: Take Clear Photos Or A Quick Unboxing Video Showing The Shipping Label And The Damaged/Wrong Item.
  • Step 2: Email The Details To Cleansupplies01@Gmail.Com Or Whatsapp/Call Us At +91 9920332946 Along With Your Order Id.
  • Step 3: Our Team Will Verify The Claim And Arrange A Replacement Or Suitable Resolution Immediately.

A: Orders Can Be Cancelled Only Before They Are Dispatched From Our Warehouse. Once An Order Is Handed Over To The Courier Service, Cancellations Are No Longer Accepted.

3. Shipping & Delivery

A: We Deliver Across Mumbai And To Major Locations Across India.

A: Delivery Timelines Depend On Your Location:

  • Mumbai & Nearby Regions: 1 – 4 Business Days.
  • Rest Of India: 5 – 10 Business Days, Depending On Courier Accessibility.

A: Once Your Order Is Dispatched, You Will Receive A Tracking Link Via Email/Sms To Monitor The Status Of Your Shipment In Real Time.

4. Payments & Billing

Q: What Payment Methods Do You Accept?

A: We Accept All Major Digital And Online Payment Options, Including:

  • UPI (Google Pay, Phonepe, Paytm, Bhim)
  • Credit & Debit Cards (Visa, Mastercard, Rupay)
  • Net Banking
  • Online Wallet Payments

A: Yes! Simply Enter Your GSTIN And Company Name At Checkout, And We Will Generate A Tax-Compliant GST Invoice For Your Order.

5. Customer Support

A: We Are Here To Help! You Can Reach Us Via:

  • Phone / Whatsapp: +91 9920332946
  • Email: Cleansupplies01@Gmail.Com
  • Address: 38/3, Powai Chowk, Near Panchratna Mandir, Mulund West, Mumbai - 400082, Maharashtra.
  • Operating Hours: Monday To Saturday | 10:00 Am – 7:00 Pm